Support
Last updated 5 October 2026
chequemate lets you see your table’s bill, split it and pay from your phone. This page is for when something needs a person: a payment that looks wrong, a receipt you can’t find, an account you want gone.
Help with a payment
Email support@chequemate.co with the restaurant, the date and the amount. We reply within one business day. If the amount left your account but the table still shows it owing, say so in the email; that is the case we treat first.
Your receipts
Every payment made through chequemate is on your receipt in the app, under History. Each receipt shows the restaurant, the table, what you paid for, any tip, and the payment reference you can quote to the restaurant or to us.
Deleting your account
Open Profile → Settings → Delete account. It takes effect immediately: your sign-in and personal details are removed, and your receipts are kept only as the anonymous payment records a restaurant needs to close its books.
Restaurants
If you run a restaurant and want chequemate at your tables, or you already do and need a hand, the same address reaches us: support@chequemate.co.
Questions about this page? hello@chequemate.co or +20 106 554 5738.
chequemate, Cairo, Egypt.